FAQs

This page is designed to help you find answers to the most frequently asked questions about the University of North Carolina at Chapel Hill, or as it is more commonly known — Carolina. We hope that these links provide the quickest possible answers. If you don’t see your question answered here, please contact us.

General information

The Visitors’ Center website contains information about historical tours, traveling to campus, and parking. A campus map and online tour are also available.

Contacting Carolina by mail or phone

For general inquiries, write to:
Individual’s Name (optional)
The University of North Carolina at Chapel Hill
Department/Office Name
Four-digit campus box number
Chapel Hill, NC 27599-four-digit campus box number
For general phone inquiries, call (919) 962-2211. There is no general FAX number; to send a facsimile, please contact the appropriate department or unit.

Contacting Carolina by e-mail

If your questions do not pertain directly to the main campus website, please direct them to the relevant department on campus. You can find e-mail contact information by visiting a department or unit’s website. To find a specific website, use our department list or A-Z list of websites or our search engine.

Contacting an individual on campus

Visit the directories page for access to a UNC-Chapel Hill Online Campus Directory and other resources. You can search the campus-wide database or limit your search to faculty/staff or students. Campus Directory Assistance is also available by phone at (919) 962-2211.

Requesting transcripts, diplomas and enrollment records

Please visit the Office of the Registrar for instructions.

Updating your contact information with the University

Need to update your contact information with the University? Please email the General Alumni Association at alumni@unc.edu.

Applying to Carolina

If you want to apply to Carolina, or if you have questions about admissions requirements, fees, financial aid or the transfer process, please visit our page for Prospective Students or contact the following resources directly:

Undergraduate Admissions

Graduate Admissions

Continuing Education

Online Courses

Resources for international students:

FedEx Global Education Center

The Office of Undergraduate Admissions offers a page for international students.

These sites also contain links to information on financial aid and scholarships, residency issues, tuition and costs, and other subjects.

Costs of attendance

The Scholarships and Student Aid website contains information on the costs of attending Carolina.

Enrollment facts and figures

The Office of Undergraduate Admissions website offers these facts and figures.

Requesting undergraduate admissions brochure and application

E-mail: unchelp@admissions.unc.edu Please also visit the Undergraduate Admissions website.

Information about N.C. residency guidelines for tuition purposes

Please visit the Office of the Registrar for N.C. resident tuition guidelines.

Course information/General catalog

The Office of the Registrar offers a directory of classes, links to course descriptions in the Graduate Bulletin and Undergraduate Bulletin and information on honors courses, online offerings and more.

Printed bulletins are sold by the University’s Student Stores. The Department Directory page contains links to University academic departments and schools, and those pages may contain course information. The Summer School website also contains course information.

What is a Tar Heel?

About Carolina answers this question and explains many other Carolina traditions.

Help with computers, internet or email

Contact the Helpdesk or call (919) 962-HELP (4357).

Posting events to the Carolina Calendar

Representatives of University schools, departments and organizations may publish to the events calendar. For information or to post an event, please call 962-HELP or go to help.unc.edu and Submit a Help Request. The Academic Calendar contains the most important dates for academic life at Carolina.

Submitting Web site feedback

NOTE: Please send questions regarding applications, transfers, financial aid or other related matters to the appropriate e-mail address.

If you have a question, comment or suggestion regarding the Carolina home page, please submit the request here: Online Helpdesk.

Suggesting Web site content

Carolina’s website features links and information from official campus departments and units. Material from third-party or commercial entities will not be considered. If you represent a Carolina department or unit and want to suggest something for inclusion on the Carolina home page, please submit the request here: Online Helpdesk.

Requesting Web content changes

If you have suggestions for updates or corrections to www.unc.edu, you can let us know by submitting an online request.

Reporting a misuse of electronic communication resources

The UNC Computing Policy page contains information on how to report misuse of campus electronic communication resources including email, copyright infringement and system security.

Human Resources

See Employment Opportunities for information on faculty positions, professional non-faculty positions, staff positions and temporary staffing.

Information about athletic teams

Find the latest scores, schedules, and information about Carolina varsity sports at the official Department of Athletics website. For information on autographs and camps, please contact the offices of individual sports listed in the athletic department directory.

Using Carolina logos and symbols

For information on the use of Carolina’s logos and symbols, check with the Licensing Office.

Where to buy Carolina stuff

Student Stores, the University’s bookstore and the University’s General Alumni Association offer clothing and many other items.

Have other questions?

If you can’t find an answer through using one of the Web pages or e-mail addresses listed above, please contact us.